Roles nobody can explain
Access grew by copying existing users. Whatever design intent existed at the start is no longer visible in the role matrix.
Security, Governance, Risk & Compliance
Role design, segregation of duties, and SAP security that holds up under review — for organisations that need to demonstrate control, not simply have it.

Opening
A role gets copied for a new starter because it is the quickest way to get them working. Temporary access is granted for a project and never revoked. A department reorganises and the old authorisations stay behind.
None of this is negligence. It is what happens when access is granted under time pressure by people trying to help colleagues do their jobs. But some years in, very few organisations can say precisely who can do what, or why.
For many, the first time this becomes visible is during an audit — which is the most expensive moment to find out. It does not have to happen that way.

What We See Most Often
These are the three situations that come up most often — and what changes once they're addressed.
Access grew by copying existing users. Whatever design intent existed at the start is no longer visible in the role matrix.
Segregation-of-duties issues surface when an auditor looks for them, which leaves no time for considered remediation.
Requests approved in messages or conversation, with nothing linking the approval to the change actually made in the system.
A design built around what people actually do, that a business owner can review and understand without a consultant translating it.
SoD analysis run on a schedule, with remediation planned deliberately rather than under deadline.
Requests, approvals, and system changes linked together, so any access can be traced back to who authorised it and when.
Two Related But Different Problems
Who can get into the system, what they can do once inside, and keeping the platform itself protected. Roles and authorisations, user management, security parameters, and staying current with patches.
Being able to prove the above. SAP Access Control, risk and control frameworks, segregation of duties, emergency access, and the reporting your auditors and regulators ask for.
Most engagements begin on one side and end up touching the other, which is why we treat them as one practice.

Most access problems are design problems.
Tightening access without redesigning the roles underneath produces a system where nobody can quite do their job and everybody has an exception. That is a worse position than where you started. We begin with role design for that reason.
How We Help
Rebuilding the role structure around actual job functions, so access is explainable to the person who has to approve it.
Identifying conflicts across your user base, prioritising by genuine risk rather than raw count, and planning remediation that the business can absorb.
Access request workflow, risk analysis at the point of request, and periodic review campaigns — so governance runs continuously instead of annually.
Controlled elevated access with full logging, so urgent work does not require handing out permanent privileges.
A review of authorisations, security parameters, and patch position, with a prioritised list of what to address first.
Preparing for an audit, responding to findings, and closing them out with evidence.
Why Us
Role design only works when business owners understand and sign off what they are approving. That conversation is the project, not a preliminary to it.
An SoD report listing several thousand conflicts helps nobody. What matters is a sequenced plan the business can actually work through.
Access governance decays without maintenance. Our support teams keep role designs and review cycles current as the organisation changes.
Get in touch
Tell us roughly how many SAP users you have and when you were last reviewed. We'll come back with a view on what an assessment would cover — no obligation, and no sales pressure.
First name, last name, email, phone, message — that's all we need to start.